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Privacy Policy

privacy-policy

At Transcription Australia we recognise that privacy is extremely important to our clients. We have created this privacy policy to demonstrate our commitment to protect your right to privacy. The key factors for privacy protection are trust and absolute transparency. All of the products and services of Transcription Australia are covered under this privacy policy.

Policy Coverage

This Privacy Policy details how Transcription Australia handles personal information that we collect and receive. Personal information is information that is personally identifiable such as your name, address, phone number, email address, and that is not available publicly otherwise.

Collected Information

Your personal information is collected by Transcription Australia when you submit a “Request A Quote” form, a “Contact Us” form, request additional information regarding our data entry services, provide information via the telephone or use electronic payment methods to purchase our services.

How We Use Collected Personal Information

Your personal information is used to provide materials that you requested from us, service updates and promotional information from Transcription Australia.

Disclosure of Your Personal Information

At Transcription Australia we are committed to maintaining your privacy; we will not rent, share, sell or otherwise disclose your personal information to any outside company or organisation or any other third party without prior consent from you with the following exemptions:
1. To provide information or services per your request
2. As mandated by search warrant, subpoena or other legal requirements
3. In the event of imminent physical harm to Transcription Australia clients or others

In the event Transcription.net.au includes your name and any other personal information in a directory created by Transcription.net.au from information we receive as an online service provider, Transcription Australia will exclude or remove your personal information from that directory upon your request.

Use of Cookies

The use of “Cookies” is a standard practice among websites. Transcription Australia makes use of cookies to enhance your visit to the website and to help us process and track orders for our data entry services. A cookie is a small text file that is placed on your computers browser to store your preferences. Cookies allow us to collect non-personal data to help us better analyze our website visitor traffic statistics. Our electronic payment system also uses cookies to remember what is stored for each individual client.

Changes to this Privacy Policy

Transcription Australia may occasionally update this policy. You will be notified about any significant changes in the way we treat personal information by sending a notice to the email address collected by the website or phone conversation, or by placing a prominent notice on our Transcription Australia website.